Recently, my iPod has started flaking out on me. I can no longer connect to it via Firewire (although weirdly, it does charge when connected), and it is also losing charge rapidly.
Strangely, the USB connection does work - suggesting that there’s something more subtle going on that a broken connector port (although of course it might just be partially broken).
Anyway, these things happen, and I’ve had it for 2 years so I wasn’t overly distraught. It’s out of warranty, but Apple have a servicing service, so I thought I’d give that a go.
Imagine my surprise when I discovered that they were proposing to charge me nearly £170 to service a two year old 2nd generation iPod. I can get a new one for that!
I realise that they don’t want to hurt their sales of new kit, but there is such a thing as supporting and rewarding your loyal customers!